ORDERS AND SHIPMENTS
HOW MUCH DOES SHIPPING COST?
Depending on the destination, different rates apply:
- Spain Peninsula: 4.95€
- Spain Balearic Islands: 5.95€
- Spain Canary Islands + Ceuta and Melilla: 8.95€
- Portugal: 6.95€
- France: 10.95€
- Belgium, Italy, Netherlands, United Kingdom: 13.95€
IF I DON'T LIVE IN SPAIN, CAN I STILL ORDER FROM G·LEM?
If you live in a country where we do not deliver at this time, write to us email@example.com and we will happily manage your order.
¿PUEDO CANCELAR MI PEDIDO?
Yes, as long as your order hasn't left our warehouse. Regardless, shoot us an email at firstname.lastname@example.org and we'll do our best to help you.
¿PUEDO CAMBIAR MI DIRECCIÓN DE ENTREGA?
Yes, as long as your order has not left our warehouse. If it has, you will just need to pay an additional shipping fee. As soon as you realize you need to make the change, email email@example.com and we'll give you all the details.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Applicable only for orders that we already have in stock:
- Spain Peninsula: 1-2 days
- España Islas Baleares: 2-3 días
- Spain Canary Islands + Ceuta and Melilla: 4-5 days
- Portugal: 2-3 días
- Belgium, Italy, Netherlands, United Kingdom: 3-4 days
HOW CAN I TRACK MY ORDER?
The moment your order leaves the warehouse, we'll send you an email with a tracking code so you can keep track of your item until arrival.
WHAT HAPPENS IF I'M NOT THERE WHEN MY ORDER ARRIVES?
The courier will contact you to arrange for a different time for delivery.